The Silent Side Effect—Mental Health in the Hospitality Industry

The Silent Side Effect—Mental Health in the Hospitality Industry

Hospitality training experts gathered to share best practices around creating a workplace that supports mental wellness. This very practical and powerful video will help you lead with care and confidence. CLICK “SHOW MORE” FOR THE TIMESTAMPED HIGHLIGHTS


0:00 Background of the session—Kirsti Johnson, Founder, Enlighteneer Enterprises

1:32 Introduction—Kelly McCutcheon, Vice President of People, HopDoddy Burger Bar

2:39 The facts on employee health and well being, developing corporate employee health and well-being programs—Amanda Rae-Garcia, MBA, CHPD, Director of Health Management Consulting, SW Region, Marsh McClennen Agency

17:37 Zia Sheikh tells his extremely personal and powerful story about the “dark side” of the hospitality industry, and how chef culture drove impossibly long hours, addiction, and a mental health crisis—Chef Zia Sheikh, Founder, Restaurant After Hours

51:48 Serah Morrissey shares her passion around creating a hospitality workplace that supports mental wellness—Serah Morrissey, SPHR, CHART President, Senior Director of Human Resources, InterContinental Hotel MSP Airport

56:17 Joel Rivas gives practical advice for those in the food, beverage, and hospitality industry on how to have peer conversations about mental wellness—Joel Rivas, Founder & CEO,

1:01:54 The panelists cover best practices in how to use passive communication and other initiatives to support hospitality employees

1:14:06 Learn the ONE thing these experts view as the most important takeaway from this important session

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